What we assure you of
24/7 Customer Support
Our customer support team is always available 24/7. You can always reach the customer support department through online chat, phone or email. Our friendly customer representatives are always available online and ready to assist you.
We employ professional academic writers whose business is writing, first and foremost. We work with a group of expert writers who can take almost any essay or term paper assignment and deliver a 100% original paper that guarantees good grades.
In case you are not satisfied with the written paper, you have the right to request for free revision as many times as you like until all requirements have been met. We encourage our clients to post clear instructions to make it easier for our writers to meet your expectations. We believe customer is king, and we provide unlimited revisions to our customers. According to our standard revision policy, our revision takes a minimum of 12 hours to complete, but if the revision is minor, we revise immediately and send the work back.
The company guarantees 100% refund when there are cases of mistaken payments. In addition, we allow for full refund for customers who cancel orders before they have been assigned to a writer. The company takes into consideration cases of customer complaints where it is clear that the order requirements have not been met. In such cases, 50% to 100% refund is made to the client based on assessment by our quality assurance department.
Timely Delivery of Papers
We ensure that all orders placed with us are delivered in good time. In case the order requires more time, you will be requested to extend the deadline. However, this occurs very rarely and the customer has the right to decline any deadline extension requests. As such, the writer will be required to complete the order in a timely manner.
Privacy and confidentiality
Protecting your privacy is our top priority and we ensure that no confidential client information is accessed by third parties. The personal information provided when filling in the order form is used solely to contact you with respect to your order. The company has invested in effective security systems and also works with qualified IT experts to guarantee privacy of our clients. It is however important for you to be careful when sharing personal information through insecure Social Networks, Email and other communication channels.